Appointment Modification and Cancellation Policy
At Fairview Dental in Brentwood, CA, we value your time and are committed to providing you with the highest quality dental care. To ensure efficient scheduling and respect for all our patients, we have established the following appointment policy with clear dates and times:
48-Hour Notice
As your trusted Brentwood dentist, we kindly request that you provide us with at least 48 hours’ notice if you need to modify or cancel your appointment. This courtesy allows us to offer your reserved time to another patient who may be in need of urgent care. Please note that a cancellation fee may apply for appointments canceled with insufficient notice.
Reservation of Resources
When you schedule an appointment with us, we reserve a room specifically for your needs, prepare your records, and ready special instruments for your visit. Your timely arrival helps us maintain our commitment to prompt and efficient service, with free cancellation only if notice is provided within the specified timeframe.
Missed Appointment Fees
To maintain the quality of care for all our patients, we have implemented the following missed appointment fee structure. Please provide notice at least 24 hours in advance to avoid these fees:
- First missed appointment: $50 charge
- Subsequent missed appointments: $100 charge
Repeated Cancellations or Missed Appointments
Please note that a pattern of repeated cancellations or missed appointments without at least 72 hours’ notice may result in the loss of future appointment privileges. To support your dental health, cancellations made with 72 hours’ notice qualify for a full refund of any prepaid fees.
Our Commitment to You
We understand that your time is valuable. Except in cases of emergency treatment for another patient, you can expect us to be prompt for your scheduled appointment. We appreciate the same courtesy from you.
Emergencies and Extenuating Circumstances
Please note that a pattern of repeated cancellations or missed appointments without at least 72 hours’ notice may result in the loss of future appointment privileges. As your trusted Brentwood, CA dentist, we prioritize your dental health, and cancellations made with 72 hours’ notice qualify for a full refund of any prepaid fees